A 24 hour helpline has been set up to support vulnerable people in Kent who need urgent help, supplies or medication.

The helpline – called Kent Together - provides a single, convenient point of contact for anyone in the county who is in urgent need of help during the Coronavirus outbreak. It is a collaboration between KCC, central Government, District, Borough and local councils, the voluntary and community sector, the NHS, emergency services and other partners to ensure help is at hand for vulnerable people.

It is also the place to report your concerns about the welfare of someone else.

 Kent County Council Leader Roger Gough said: “In every district and borough throughout Kent and Medway there has been an incredible and heartening response to this pandemic, and we have a huge army of remarkable, public-spirited volunteers who are ready and willing to help each other through these challenging times.


“We now need to make sure that these vital resources are directed to where they are most needed. The new central helpline will link to Community Hubs across the county and ensure that we are effectively working hand in hand with the amazing teams out in the heart of communities in every part of Kent.”

Kent Together is being coordinated by Kent County Council which will feed the information through the network of volunteers, district and borough council teams and local support groups, to ensure people get the support they need, when they need it.


People’s needs will be assessed and staff will liaise with Community Hubs in the districts to prioritise those who need urgent help. 


Mr Gough added: “At this unprecedented time, we all need to support each other to cope with the changes to our lifestyles we’ve had to make in order to delay the spread of Covid-19.


“I appreciate those radical changes have brought about difficulties and uncertainty and that we are all having to live our lives very differently.


 “I hope with the launch of this service we can help bring some sense of familiarity and comfort back to those who desperately need it.”


 If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at  or by calling on 03000 41 92 92. It is a 24 hour service.


 Kent County Council also has a page on its website answering frequently-asked questions and the very latest Coronavirus information on its service updates page.


Visit to find out more. 


45 days to go

Its time to upgrade



We’re upgrading our Clinical IT System!

We believe this new system will provide a more efficient and effective way of managing your healthcare needs by introducing better ways of working for our practice and enable us to be better connected to other NHS services both locally and nationally.We will do our best to minimise disruption for patients during this transition, however, there will be some impact on our services. Please note the following:

•    All prescriptions must be with us by 4th May 2021

•    We will be running a very limited service for appointments between the 12th May 2021 till 18th May 2021

•    Routine test results will not be available from the 13th May 2021 until 18th May 2021.A member of the practice will call you if there are any urgent results that need discussing.

•    Any referrals after the 13th May 2021 will have a delay of 3 to 5 working days.

•    We will not be able to register new patients between 28th April 2021 till the 25thMay 2021. If you need to be seen at the practice in this time you will be asked to complete a form to be seen on the day.

•    We will not be able to accept any new applications for online services from the 1st of May for 4 weeks.


Thank you for your patience and understanding
Blackthorn Medical Centre

© Tree View Designs Ltd 2021