All routine appointments are now being triaged by telephone first by a GP.
Please do not come into the surgery unless you have been phoned and you have been invited to attend.
We will not be dealing with any queries at the reception desk.
We have installed a post box at the practice – please put any repeat prescriptions through the letter box.
Please bear with us during this difficult time, our priority is to keep patient’s and staff well. The GPs and staff need to control their contact with the public to enable this essential service to stay open.
Maidstone and Tunbridge Wells NHS Trust referral process for pregnant women.
On Monday 27 April the process will change to online self-referral that women can access directly.
After this date, women do not need to complete any forms that are currently in use, but must access the Maidstone and Tunbridge Wells NHS Trust website in order to be allocated a booking appointment. When women present either in person or via telephone they will need to be directed to the Maidstone and Tunbridge Wells NHS Trust Maternity website: www.mtw.nhs.uk/maternity
GP receptionists will no longer need to make initial booking appointments or give women any printed information. This brings us into line with neighbouring trusts and follows the Maternity Transformation recommendations.
The Practice will close during Protected Learning Time.
These closures are set by West Kent Clinical Commissioning Group (WKCCG) and are to ensure that Primary Health Care Teams in Maidstone are getting the essential training and development needed to ensure delivery of the best possible service to patients.
When the surgery is closed there will be an On Call service running during these events and these dates will also be displayed in the surgery premises and on the surgery door.
Please remember to collect your repeat prescriptions outsides of these times.
You can also contact NHS 111 for advice.
If you require urgent assistance please telephone 999.